F.A.Q. – frequently asked questions
How do I book a party?
There are two ways:
– using the booking form
– or by phone CONTACT
What payment methods do you accept?
We accept cash or bank transfer (the payment method must be agreed in advance).
What if I need to cancel my booking?
All possible cases are described in detail in our Terms and Conditions
How far in advance should I book?
Bookings should be made at least 5 working days before the planned party. If you book later, we cannot guarantee that a tram will be available.
Is there a toilet available during the party?
The tram has no toilet on board, but for the guests’ comfort every party includes at least one stop during which you can use the facilities. For private bookings we can also provide a portable toilet (TOI TOI) at the tram terminus during the break (for an additional fee).
Do you sell drinks on board?
You can bring your own drinks or – if agreed with the organiser in advance – we can have them ready for the guests on board. Please agree the details with us beforehand.
Where can we board the party tram?
The party can start at almost any tram stop. We always suggest the most convenient place to board (closest to your accommodation, in the city centre or at any point you choose). The final stop is usually in the centre, close to where the guests head for the after party.
What is the route?
The route is entirely up to the organiser. We can go anywhere there are tram tracks 
Usually our club car cruises around the Old Town, Kazimierz and the bridges, so guests can enjoy as many great views as possible.
How long does the party last?
The standard offer includes 2 hours of riding. However, we can adjust the length of the party to your preferences. There are no limits – it is just important to agree the duration in advance.